How This FAQ Works for You
This page covers the real questions that come up when you're using 200 bd day to day. We've organised it around the things that matter most: getting money in and out through bKash, Nagad, or Rocket; logging in from your phone; and sorting out account issues without waiting around. Each answer here reflects how the platform actually works — not a generic
script. If you're in Dhaka and trying to sort a Nagad deposit at midnight, the steps below are the same ones our support team would walk you through. We keep this page updated when processes change, so what you read here is current. For anything that needs a human, live chat and email are both open — details are in the support
section below.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Wallet
- Mobile Login